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Post a Contract Job
Post a Contest Job
Getting Started
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Witmart.com is an internet marketplace for people around the globe to buy and sell non-physical products and intellectual services. Employers individuals or businesses in need of skilled help for short or long-term jobs can post their jobs to the site and invite Providers to submit bids or enter contests for the completion of the work.
For the Employers Witmart provides a global online base for immediate access to millions of independent Service Providers with specific skills.
For the Providers Witmart offers a constant source of part-time and full-time work opportunities through the internet. Together with our Chinese web-site we have more than 5 million registered users making us the largest internet “Crowd Sourcing” business in the world.
Visit About Us to learn more about Witmart.com.Topic URL:
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To register please follow the steps below:
1) Fill out a short registration including a valid email address password username country or region. Click here to register now. Please note the username cannot be "Witmart""ZBJ""zhubajie""witmart""admin""administrator""root""user""test""ZhuBaJie".
2) Verify your email address. When you finish the registration a verification email will be sent to your registered email address. Please follow the instructions to verify and activate your account. Note: If you did not receive a verification email in your Inbox please don't forget to check your Spam box. We highly suggest allowing Witmart in your spam filters to ensure that you will not miss any important notifications.Topic URL:
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Don’t worry! You can follow these steps to receive a new password.
1) Click “I forgot my password” on the Sign in page
2) Enter the email address you registered with your account
3) Click the “Submit” button.
We will then send an email to your email address. Once you receive the email, you can click the enclosed link to reset your password.Topic URL:
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If you haven’t received the "Reset Password" email from Witmart:
1) Wait one hour for the "Reset Password" email to arrive
2) Check your spam filters
3) If the email has not arrived within one hour try clicking “I forgot my password” again
4) If you still do not receive the email please Contact Us.Topic URL:
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Witmart is FREE to register.
Employers:
Job Listing Fee Contract Job: $5.00
Contest Job: Free
Sealed Bid $2.00 Non-public $2.00 Highlight Job $15.00 Open Bid $20.00 Extend Award Duration Contest: $5.00 per day Note: For a contest employers can extend bidding duration (14 days per time) by increasing the contest rewards. The increased rewards should be at least 10% of current job rewards.
VIP Employer:
VIP Employer
Membership Fee(per month)
$199.99
Account Manager
YES
VIP User Profile
YES
Promotional Program
YES
Providers:
Basic Gold 
Membership Fee(per month) Free $19.99 Service Fee(per job) 20% of the reward 15% of the reward Purchase Bid Quota $5.00 per 10 quotas $3.00 per 10 quotas Topic URL:
User Account
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You can add your user information through My Witmart.
1) Sign in to your Witmart account
2) Click “My Witmart” on the top right corner
3) Click the third tab, “Settings"
4) Enter your information under “User Info” and click “Submit” to save
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Yes, it is. You can use the same account to post jobs and place bids. In your My Witmart page, there are 2 tabs: Employer and Provider. Your activities as an Employer or as a Provider will be recorded in the appropriate tabs.
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Go to "Settings" in MyWitmart and click on "Change Password" in the left sidebar to change your password.
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To add your PayPal account:
1) Sign in to your Witmart account
2) Click "My Witmart on the top right corner
3) Click the third tab, "Settings"
4) Click "PayPal Account" in the left sidebar
5) Enter the email address for your PayPal account
6) Click "OK" to submitTopic URL:
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Only if you want to. We recommend that you upload your company logo or personal picture to make your profile more recognizable or unique, but the choice is up to you. Should you decide to upload a portrait, our photo upload tool will automatically resize your picture to the correct size.
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Sign in to your account and you will see your account balance on the top right. Alternatively, go to MyWitmart and click "Account" in the navigation bar. You will see "Balance" in orange text. In the "Account" tab you can also check your transaction details, pending transactions, withdrawal list, etc.
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Membership Information
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Witmart membership allows registered users to post and place bid on jobs and access Witmart's services. Witmart seperately offers two types of membership for Employer and Provider.
For Employers we have Basic and VIP employers. VIP employers have all the rights basic employers have. In addition VIP employers have to pay a membership fee($199.99 per month) and have privileges like account manager VIP user profile and promotional program.
For Providers we have Basic and Gold providers. Gold providers have all the rights basic providers have. In addition Gold providers can pay a lower service fee and other privileges like having more bid quota per month and the bid quota purchasing fee is lower than basic providers.
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Basic membership is free for every provider who registered on Witmart.com. A basic member can place bids on the public jobs. But the commission is higher than a gold member and the privileges are limited. Gold membership is ideal for individual providers,groups,firms,IT shops,design studios,etc.
The detail differences between Basic and Gold as follows:
Basic Gold Membership Fee(per month) Free $19.99 Service Fee(per job) 20% of the reward 15% of the reward Purchase Bid Quota $5.00 per 10 quotas $3.00 per 10 quotas Topic URL:
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You can upgrade your Provider profile to Gold Membership at any time. You can choose between monthly quarterly or yearly payment plans. Follow these steps to upgrade to or renew your Gold Membership status:
1) Sign in to your account
2) Click the "Provider" tab on the navigation bar
3) Click "Membership Upgrade" in the left sidebar
4) Select Gold Membership duration from the dropdown list
5) Click the "OK" button to submit.
Note: If you want to automatically renew your Gold Membership you can follow the steps above and click the checkbox for "Automatic renewal at expiration."Topic URL:
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If your Provider Gold Membership expires your account will revert to Basic Membership. Providers will still be able to see and review your bids and profiles but you will not have access to Gold Membership advantages and privileges until you renew the gold membership fee.
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No, the fee for Gold Membership is non-refundable.
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Witmarteer is the newly launched affiliate program of Witmart.com. After you sign up as an affiliate you will gain access to your own referral links that you can use in Emails, Instant Messaging services or websites. When someone, through your personal referral link, registers and posts a job on Witmart.com, you will get a commission.
Please send email to service@witmart to apply for Witmarteer and get to konw more detail of the rules.Topic URL:
Employer: Posting Jobs
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To post a job:
1) Click the "Post a Job" button next the search bar on the Witmart main page
2) Enter a job title, select a job category, enter a job description, attach any files, and set the duration of the job. Click the "Next" button
3) Choose the type of job you are posting (contract or contest) and click the "Next" button.
4) Preview and Confirm your job and click the "Next" button
5) Make the necessary payments in Checkout.
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Currently, there are two job types available on Witmart.
1) Contract: Providers place bids for you to choose from; hire a suitable provider to complete your project. Contract jobs are typically long-term projects: programming, translation, writing, etc.
2) Contest: Providers submit work according to your requirements and you pay for the best one. Contest jobs are typically short-term projects: graphics design, naming, greetings, etc.
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When you post your job, you are required to include certain information, including job title, category, description, any attached files (optional), duration of the job, etc.
Job Title
Clearly describe what you need in as few words as possible. A simple and straightforward job title will attract the most Providers, since they read the title first before getting more information. Max length: 100 characters.
Job Category
Select the job category and subcategory, so that your job can attract bids from Providers with the appropriate skills. For example, if you need a company logo, select “Design & Multimedia” - “Logo Design.”
Job Description
Describe your job details and requirements. A clear, concise summary of all relevant information will allow Providers to better respond to your needs. Max length: 4000 characters.
Attached Files
You can upload any files you think will help Providers understand what you need and enable them to place a more detailed bid. Max file size: 2 MB.
Duration of Bid
The period of time in which Providers can place a bid for your job. Max duration: 30 days.
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If you post a contract job, use the drop-down menu to select the price range that you are willing to pay for the job. For a contest job, you can enter specific amount you are willing to pay (the minimum reward cannot be less than $100.00). However, the budget you set in the beginning does not lock you into a price range. Providers can propose higher or lower budgets based on their own estimates. Your posted budget is a guideline but the final budget can be decided between you and your chosen Provider.
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When you post a contract job a $5 non-refundable job listing fee will be charged. We implement this fee for two reasons:
1) It represents the Employer's commitment to the job;
2) It helps ensure quality jobs for our Providers.
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Upgraded features are used to help Employers make their jobs stand out and be more attractive to Providers. Witmart currently offers 5 types of upgraded features:
• Sealed Bids: You can hide all bids for a one time fee of $2.00. Other users can only see provider\'s name.
• Highlight: You can highlight your bid for a one time fee of $15.00 to make your job stand out from other jobs. Highlighting your job may lead to more bids for your job!
• Nonpublic: Hides your job details from search engines for $2.00. It protects the confidentiality of your job by only allowing registered users to see your job.Topic URL:
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No, all fees paid to purchase upgraded features are non-refundable.
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You cannot change your job desc
ription once bidding has begun you may only add complements to your desc ription to help Providers better understand the job. Topic URL:
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Witmart currently accepts the following payment methods:• Paypal• Credit Card• Funds transfer from your Witmart account balanceYou will receive an email notification whenever you make a payment on Witmart.
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Our Quality Assurance Team does a manual quality check for all projects before releasing them to the posted jobs list. There are two main reasons why your job status may be pending:
1) If you did not make the $5 job posting fee your job status will be pending until you checkout and pay the fee.
2) If your job posting violates the User Agreement (for example your job description includes contact information) your job status will be pending until you modify the posting to conform with the User Agreement.
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If you do not pay the job listing fee, your job status will be pending; Providers will be unable to see or bid on pending jobs. Witmart will keep your job pended for a one month period after which the job will be closed. If you want to make a payment for the job before this happens:
1) Sign in to your Witmart account
2) Click the "My Witmart" link on the top of the page
3) Click the the "Employer" tab
4) Click the "Job Drafts" link under "Job Posts" in the left sidebar
5) Select the job for which you wish to pay the listing fee.Topic URL:
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It depends on the job type you choose. If you post a contract job, you can cancel it if you have not yet awarded the job to a Provider. If you post a contest job, you are not allowed to cancel it. For special circumstances, please contact Customer Service.
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Yes it is. Butan English job desc
ription is needed in addition to the original Chinese desc ription. You can elect for Witmart to translate the job desc ription. But please note that you should agree the following disclaimer: The translation is done by Witmart and does not guarantee 100% accuracy. Witmart provides the translation solely for the convenience of the providers. Witmart is not responsible for the omission of any details which may occur as aresult of the translation.
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Contract Job - Employer: Awarding Jobs
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Witmart provides two (2) options for you to communicate with Providers:
1) Clarification Board: Employers can use the Clarification Board to explain job details and answer questions from Providers in a public setting.
2) Message Board: In the bid list, there is a "Message" button. Employers may click the "Message" button to bring up a chat window, allowing them to communicate with Providers more directly.
Note: You are not allowed to include your contact information when using these tools, as per the User Agreement.
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The maximum bidding duration for a job is 30 days. If you set a shorter duration but need an extension, you can extend the duration up until 30 days from the time of the original job posting.
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Employers usually receive bids from Providers within hours of the job being approved by our website. You will be notified whenever a Provider places a bid on your job.
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To view your bids please follow these steps:
1) Sign in to your account.
2) Click "My Witmart" near the top right corner.
3) Click the “Employer” tab on the navigation bar.
4) Scroll down to the list of Active Jobs and click on the job for which bids you would like to see.5) Scroll down until you find the Bid List. Here you can view all of the bids for that particular job.
6) To view bids on a difference job that you have posted navigate back to the list of Active Jobs and select the job you wan to view.
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Employers generally receive bids from Providers within hours of the job being approved by our website. If your posted job has no bids it might be in the wrong category you may need to provide a clearer job desc
ription or the bid budget may be too low etc. If you need assistance you can contact our Customer Support Team directly to get help. Topic URL:
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Only you can decide whether a Provider is right or not; this will depend on your needs and the type of job you posted. However, Witmart provides tools to make your decision easier. You can check a Provider's feedback rating, view their work samples, and communicate with them through our service. With our tools, you can compare the merits of each Provider and make an informed decision.
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After the bidding duration of the job has ended you will see a "Hire" button under each Provider's bid; click the button under the Provider you wish to hire to award the job.
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Yes, you may hire multiple Providers by clicking the "Hire" button under each Provider's bid. Please note that once you hire someone, you will not receive any new bids.
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Contract Job - Employer: Managing Jobs
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Once you have awarded a job you will find all the tools you need to manage the job effectively through the Workplace.
• Use the message board to communicate with your Providers.
• Create the contract and milestones.
• Check the Provider's work progress.
• Upload and share documents and images.
• Release prepaid funds when work has been 100% completed and accepted.
• Update the contract and job milestones if there are any changes.
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The Workplace is an online space that enables Employers and Providers to work together safely and effectively. Through the Workplace both parties can communicate with each other in real time create contracts and set milestones share files and automatically store important communication. Providers can show their job status and progress at all times. Employers can prepay awards and release payment when the job is finished and accepted.
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You can cancel a hiring in the workplace only if the provider has not accepted the job yet. If the provider has already accepted the job you cannot cancel the hiring.
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Yes. If the Provider rejected your job, you can select a new Provider by clicking the “Hire” button on the bid list.
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The contract and milestones allow both parties to define a job's scope timeline deliverables deadlines and payment terms. Outlining these terms in detail can also help prevent disputes.
If you post a small job (price less than $200) you can:
1) Click “Workplace” button on job detail page
2) Enter contract content in the blank box or attach a file
3) Make payment confirmation including delivery date and payment amount
4) Click “OK” button to submit.
If you post a larger job (price more than $200) you can:
1) Click “Workplace” button on job detail page
2) Enter contract content in the blank box or attach a file
3) Create milestone(s) including a milestone title delivery date and payment amount
4) Click “OK” button to submit.
If you are not clear what content you should include in the contract or milestone you can check our "Sample of Contract" as a reference or you can assign the contract and milestone drafting work to the Provider.Topic URL:
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If you want to assign the Contract and Milestone drafting process to the Provider, click the "Ask Provider to draft contract & milestone" tab. A notification will be sent to the Provider.
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Yes you can. To edit or update a Milestone click the "Update Milestone" button.
Note: The updated Milestone will not be valid until the other party accepts the update.Topic URL:
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No. Once the Contract has been accepted by two parties the original contract cannot be modified. However you can add additional (supplementary) content.
1) Click "Contract" tab in the Workplace
2) Click "Supplementary Contract" to add content to the contract
Note: The supplementary contract will take effect only if the other party accepts it.Topic URL:
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You can use the Private Message Board in the Workplace to communicate directly with the Provider. Frequent communication with the Provider during the work process is very important. More communication may help you get better work results.
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Yes. When you receive the payment release request you can choose to either "Pay" or "Reject." However if you click "Reject" you will have to give a reason for the rejection to inform the Provider as to why you rejected their request.
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When you receive a request sent from the provider, you can choose to "Pay" or "Reject." When you receive a payment release request, we suggest that you check the work progress before making your decision. Usually, the Employer will release payment when the Provider updates the work progress to 100%, and the Employer has approved the submitted work.
To release payment, click the "Pay" button next to the payment amount; you will be prompted to enter your Witmart account password to finish the payment release process.Topic URL:
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If you do not respond to a payment release request (by either paying or rejecting the request) within seven (7) days,the payment will automatically be released to the Provider. We strongly recommend that you to respond to payment release requests in a timely manner.
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It depends on which step your job is in and who created the milestone.The creator of a milestone can cancel it if it has not been prepaid.After a milestone has been prepaid it cannot be cancelled by anyone.
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Contest Job - Employer: Awarding Jobs
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Employers usually receive bids from Providers within hours of the job being approved by our website. You will be notified whenever a Provider places a bid on your job.
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To view your bids please follow these steps:
1. Sign in to your account.
2. Click “My Witmart” near the top right corner.
3. Click the “Employer” tab on the navigation bar.
4. Scroll down to the list of Active Jobs and click on the job for which bids you would like to see.
5. Scroll down until you find the Bid List. Here you can view all of the bids for that particular job.
6. To view bids on other jobs that you have posted navigate back to the list of Active Jobs and select the job you want to view.
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Employers generally receive bids from Providers within hours of the job being approved by our website. If your posted job has no bids it might be in the wrong category; you may need to provide a clearer job desc
ription; or the bid budget may be too low etc. If you need assistance you can contact our Customer Support Team directly to get help. Topic URL:
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To select a winner you must click the bid of the Provider you want to award. Then click the “Award” button on the bottom right side of the bid and confirm.
Note: You must ensure that contest rewards are prepaid and awarded through Witmart and not outside of the website. Paying for work outside of the site places risks on both the Provider and Employer and is also a violation of our User Agreement.
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No. Currently, contest jobs only allow you to award one Provider.
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Once the bidding duration has ended you must select a winner within 7 days. If you do not award a winner within 7 days the system will automatically select a winner. In order to avoid automatic awarding by the system you can extend the award duration if you cannot decide which bidder to award in 7 days. Please Note: You will be charged a small fee ($5.00 per day) if you choose to extend the award duration.
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When you award a Provider you will receive a request to "Release Prepaid Reward” to the winner. If you need the source file or original file from the Provider payment will be released after you confirm that you have received the files. If you do not need the source file payment will be released to the Provider in 3 days.
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Yes. While the Provider is not obligated to do so, you may ask them to revise their delivered product; you can do this through the Message Board or when you ask for the source file. Generally, Providers will make small revisions; if you require more extensive revisions, some Providers may ask for an additional reward, as they are under no obligation to revise their work after you have awarded them.
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If the Employer does not award a Provider or get an extension before the seven (7) day award period ends, a winner will be automatically chosen and awarded.
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If you are a VIP user we will refund the job reward to you if you are not satisfied with the result after our help in between you and the provider.
If you are not a VIP user we will not refund the job reward to you if there are qualified bids which means the bid are not empty or obviously not relevant to the job). However we will try our best to help you communicate with the providers and get a satisfied bid.
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Awarding Overdue means the Employer has not selected a winner(s) during the "Awarding" period. If the Employer does not select a winner within 7 days after the Awarding period ended, the reward will be distributed amongst provider who have submitted qualified bids.
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Contest Job - Employer: Managing Jobs
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Witmart provides two (2) options for you to communicate with Providers:
1) Clarification Board: Employers can use the Clarification Board to explain job details and answer questions from Providers in a public setting.
2) Message Board: In the bid list there is a "Message" button. Employers may click the "Message" button to bring up a chat window allowing them to communicate with Providers more directly.
Note: You are not allowed to include your contact information when using these tools as per the User Agreement.Topic URL:
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You may extend the bidding period in blocks of seven (7) days. To compensate the Providers for the extra time waiting and working, you are required to increase the original reward by at least 20%. The 5% service fee still applies to the additional rewards (2% service fee with Gold Membership).For example, if you post a $100.00 contest and want to extend the bidding period, then you must add $20.00 to the reward and pay an extra $1.00 service fee. The extension will cost you at least $21.00 in extra fees.To extend the bidding period:1) Click “Extend Job” on the contest details page2) Enter the increased reward3) Click “OK” to submit.
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If you receive a bid that does not match your needs you can eliminate it.If the contest is for a logo design job:1) Click the bid that you want to eliminate and open the Bid Detail page2) Click "Eliminate."
For all other contest jobs:
1) Find the bid you want to eliminate and click “Eliminate” in the “mark as” tabs on the bottom left of each bid. This will stamp the bid with “elimination.”
2) To change it back to normal you can click the “Eliminated” tab on the Bid List. Find the bid you want to change and click “Normal.”
Note: Eliminating a bid does not cancel the bid.
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Below the bid list there is a comment box where you can enter your comment. Once you are done entering your text click “Post’ to add your comment. Posting a comment is a good way to communicate and share your opinion with Providers.
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When you click "Award" to select a winner, you will be asked if you need a source file or not. Confirm that you need the source file and a request will be sent to the Provider.Once the Provider has uploaded the source file and you confirm that you have received and approved it, you can release payment. If the source file does not match your needs, or requires some revision, you may ask the Provider to revise it.
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1. Employers can invite friends to “like” bids they receive on the job only if the employer has a verified email address.
2. Witmart will pay a set amount (e.g. $ xx or the amount specified in the job description) for every qualified user invited by the Employer until the allotted budget is completely awarded.
3. In order to receive the reward, qualified users must have “liked” a bid(s) and be a new registered user with a verified email address.
4. Violations to the Invitation Policy include (but are not limited to) the following:
4.1. An unreasonable number of users from the same or similar IP address;
4.2. Users with junk email addresses, names and user names.
5. Violation of this policy will disqualify the Employer from participating in the Employer Invitation and Like Functions.
6. Witmart reserves the right to make the sole decision on identifying violations of this policy.
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Making Payments & Getting Paid
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We cannot guarantee payments made outside of Witmart. We strongly suggest you prepay rewards through Witmart to avoid possible risks associated with transfer of funds made outside of the website.
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Witmart currently accepts the following payment methods:• Paypal• Credit Card• Funds transfer from your Witmart account balanceYou will receive an email notification whenever you make a payment on Witmart.
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We currently accept transactions through Visa, MasterCard, American Express, and Discover.
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If you are using your account balance to checkout, please make sure you have enough funds in your account balance. If you are using your credit card to checkout, please make sure you enter the correct credit card information, or that your credit card has not expired. If problems persist, please contact your credit card company.
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Paying through the prepay system protects your payment and guarantees risk-free transactions. Once a job is awarded the Employer or Provider can create a contract and milestones after which the Employer can prepay the award. When the Provider completes the job and the Employer confirms and accepts the results the reward is released to the Provider.
There are many advantages for prepaying to Witmart:
* No prepaid service fee: Witmart provides you with free prepay services.
* Satisfaction Guarantee: release funds only when you are satisifed with the Provider's job.Topic URL:
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For contract jobs you need to prepay the reward according to the contract and milestones you agreed on with your Provider. You can finish the prepay process in the Workplace.
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For contest jobs you need to prepay the reward when you post the contest. Only after a contest reward has been prepaid can Providers place bids on your contest.
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If the Employer and Provider have mutually agreed on a set of milestones the Employer can prepay rewards in the Workplace according to the milestone(s). There are two types of milestone payments: prepay and full prepay.
To prepay a milestone payment:
1) Go to the "Milestone" section in the Workplace
2) Click the “Prepay” link under “Action”
3) Select a payment method
4) Refresh the page and the “$" icon will have changed from grey to green. This means that you have successfully made a milestone prepay payment.Topic URL:
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If you are not satisfied with the results of a job you can negotiate with the Provider to modify or improve the results. If your Provider agrees to not be paid you do not need to make payment. If not you can submit a dispute to Witmart.
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You can check your account balance and keep track of where your funds are going in the My Witmart page.
To check your account balance:
1) Sign in to your Witmart account
2) Click the “Account” tab in My Witmart
3) Click the “Transaction Details” link on the left sidebar to view your transaction detailsTopic URL:
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Yes, you can. We provide receipt services in your account. You just need to sign in to your account and click on the “Account” tab. You will see a "Receipt" link next to each of the expenses listed in your Transaction Details. Click on the "Receipt" link next to the desired expense and you will see the receipt for that expense. You can save these receipts as PDF files to print.
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For contract jobs, if the Provider sends the Employer a payment release request, but the Employer does not give a response (pay or reject) within 7 days, the payment will be automatically released to the Provider
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Before you can withdraw any money from your account you need to have registered your PayPal or U.S. Bank account with Witmart. You can register your PayPal account or your U.S. Bank account in your account.
The withdrawal steps are as follows:
1) Sign in to your Witmart account
2) Click the “Account” tab
3) Click the “Request for Withdrawal” link on the left sidebar
4) Enter withdrawal amount
5) Click the "Submit" button
6) Enter your sign in password to confirm the withdrawal.
Note: Withdrawal amount should be more than $50 and less than your current account balance. You can currently withdraw money to either your PayPal or U.S. Bank account.
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The minimum amount is set at $50 because PayPal charges a service fee for each money withdrawal. If the withdrawal amount is too low the cost will be too high for Providers.
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We usually process withdrawal requests on each Friday. Money will be transferred to your account on the same day that a withdrawal request is processed. If you chose to withdraw money to your PayPal account the request may take 3 to 5 days for PayPal to process.
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Please view the following article addressing the credit card rejection error (pulled from a reliable source on the Internet. See citation below for full article):
The issue is little tricky because the rejection may happen with credit card which previously accepted and worked properly then suddenly stopped working or worse payment will not be accepted even if user changes or switches to any other credit cards.
There are many possible causes that can result in such credit card rejected error and PayPal doesn’t give specific explanation on how to resolve the problem and make the payment goes through processing again with the same or different credit card. Here’s some explanations and possible resolutions that suggested by users on Internet.
Credit Card Is li
nked or Associated with a PayPal Account Many believes the credit card is not accepted by PayPal when using it not signing into PayPal account is that the credit card is already been used in a PayPal account. If you’re using a credit card that’s li
nked or assigned to a PayPal account try login to PayPal during payment process. You can change the source of fund to make the payment after logged in to use credit card instead of PayPal balance. Credit Card Is Previously Used in PayPal Account or Assigned in Closed PayPal Account
PayPal remembers a credit card details even when it’s already been removed from the account. The information also been remembered even if PayPal account which li
nked to the credit card is closed and deleted. In this case try another credit card or assigned the credit card to a PayPal account and pay with account logged in. PayPal Limit on Non-Member Credit Card Usage
According to PayPal source there is a limit ba
sed on the number of times the amount of the transactions the type of merchandise being sold that a credit card can be used within the system without having to verify ownership by opening an account. The restriction is for security and fraud protection reasons. There is no workaround to this limitation but you should be able to use another credit card. If there is problem try using another email address. Else register an PayPal account. Credit Card or Email Address Raises Flag in the Transaction
Closely li
nk to reasons above where some part of the transaction raises flag on the server that stop the payment. Two possible flags are on credit card or email address. Try changing either credit card or e-mail address or both when attempting to pay again. Cookies Problem
Try using another web browser and/or delete cookies and attempt to pay with PayPal gateway using credit card again.
Credit Card Is Not Confirmed in Account
Contrary to some of the reasons above if the credit card has been li
nked to an account but not yet confirmed try to complete all credit card information such as Card Verification Number or Security Code and confirm the card by entering the PayPal code shown on the credit card statement on special refundable charge by PayPal. In all case the problem won’t arise if you add the credit card to PayPal account and use it as funding source to pay the transaction through PayPal account.
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Witmart.com has a new function! The “Leave a Tip” function allows Employers to reward your efforts on contest jobs whether you win or not. The tip amount is determined by the Employer with a minimum amount of $0.50. Employers may leave tips for Providers as an appreciation of his/her efforts (like a traditional tip).
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1099 & W9 Form
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The Form 1099 is promulgated by the IRS and is used in the United States income tax system to prepare and file an information return to report various types of income other than wages and salaries. According to IRS guidelines, U.S. persons who have earned more than $600 during a calendar year must submit Form 1099 to IRS at the end of the tax year. You must file a W-9 form to issue a Form 1099.
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The W-9 form is required by the Internal Revenue Service (IRS). You can use Form W-9 only if you are a U.S person (including a resident alien).
Witmart offers Form W-9 service for U.S. users who want Witmart to file corresponding tax forms on their behalf. When requested, Witmart will collect the name, address, Taxpayer Identification Number (TIN) and signature of U.S. users. The information on the W-9 and the payment made are usually reported on a Form 1099.Topic URL:
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If you are a employer in the United States and you hire a provider who is also a “U.S. Person” as defined by the Internal Revenue Service (IRS), you can use 1099 service on Witmart. When you post a job and require Form 1099, the providers who are U.S. users have to fill out a 1099 first, so that they can place bids. Meanwhile, Witmart will file the applicable 1099 on behalf of you to the IRS and to the providers at the end of the tax year. A summary report will be provided for the employer as well.
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You need to submit the W9 form if all of the following apply to you:
* For U.S. Federal Tax purposes, you are a U.S. citizen or U.S. resident alien
* A partnership, corporation, company, or association created or organized in the United States or under the laws of the United States.
* You are a U.S. provider and want to place a bid on a job which the employer requested the use of Witmart 1099 service.
* You have not submitted a W9 form to Witmart previously.Topic URL:
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A Taxpayer Identification Number or TIN is an identifying number used for tax purposes in the United States. It is also known as a Tax Identification Number or Federal Taxpayer Identification Number. It may be assigned by the Social Security Administration or by the IRS.
A TIN may be:
* a Social Security Number (SSN)
* an Individual Taxpayer Identification Number (ITIN)
* an Employer Identification Number (EIN), also known as a FEIN (Federal Employer Identification Number)
* an Adoption Taxpayer Identification Number, used as a temporary number for a child for whom the adopting parents cannot obtain an SSN
* a Preparer Tax Identification Number, used by paid preparers of U.S. tax returnsTopic URL:
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To fill out or check your 1099 information:
1) Sign in to your Witmart account
2) Click on the “Employer” tab
3) Click on the “1099 information” link under "Employer Information" in the left sidebar
4) Fill out the related information and click the "Save" button.
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Leaving Feedback
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If you are an Employer, the feedback you leave for Providers can help other Employers choose Providers. They will use your feedback as a reference for whether to hire a Provider or not. Other Employers' feedback for Providers will help you narrow the field of suitable candidates for your own job, as well. If you are a Provider, the feedback you leave for Employers can help other Providers find appropriate jobs. They will use your feedback to help them make decisions for whether or not to place bids on a certain Employer’s job. Other Provider' feedback for Employers will help you to narrow down the list of available jobs, as well.
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You have 7 days to leave feedback for an Employer or Provider starting from the date that the prepaid reward was released.
To leave feedback:
1) Select “Leave Feedback” button in the Workplace
2) Select the appropriate ratings and enter any comments for the other party.
3) Click the "Submit" button.
Note: You have one chance to change or delete a neutral or negative credit rating that you give to another party (within 30 days after leaving feedback).Topic URL:
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You can leave feedback after a job has been completed and payment has been released to the Provider. You have 7 days to leave feedback after all payments have been released.
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Feedback includes:
1) Credibility Rating - there are 3 levels of evaluation that you can select: Excellent, Average, Poor.
2) Performance Ratings - there are 2 evaluation categories for Employers (Pay Timeliness and Trustworthiness) and 3 evaluation categories for Providers (Work Efficiency, Service Attitude, and Work Quality). Each performance category is rated out of 5 stars.
These ratings will affect the other party's feedback ratings, so please evaluate as carefully and accurately as possible.Topic URL:
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Feedback is automatically given to the other party after the feedback period (7 days after payment was released) has ended.
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There are 2 possible reasons why you can’t find “Leave Feedback” button:
1) Prepaid rewards have not been fully released
2) For a contract job some milestone payments have not been completed or released.Topic URL:
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Employer credit rating is comprehensive data recorded of an Employer’s transactions on Witmart. It is data that helps Providers make decisions of whether or not to work for a particular Employer. Employer credit ratings are calculated based on the Providers' feedback and expenses.
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Provider credit rating is the comprehensive feedback that a Provider has received in terms of amount of reward money earned and ratings given by Employers.
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There are 8 levels of credit rating scores. Credit scores are affected by both job rewards and the other party’s feedback.
For Employer:Level
Score
Level 0
0
Level 1
1-300
Level 2
301-999
Level 3
1000-4999
Level 4
5000-19999
Level 5
20000-59999
Level 6
60000-299999
Level 7
300000-999999
Level 8
1000000-∞
For Provider:Level
Score
Level 0
0
Level 1
1-49
Level 2
50-999
Level 3
1000-4999
Level 4
5000-19999
Level 5
20000-59999
Level 6
60000-149999
Level 7
150000-299999
Level 8
300000-599999
Excellent Credit Score = Job Rewards * 1*6.5
Average Credit Score = Job Rewards * 0.5*6.5
Poor Credit Score =0
For example if an Employer posts a job with a $100 reward and his Provider gives him an average feedback rating the credit score he will receive is 100*0.5*6.5 = 325 points.Topic URL:
Disputes
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To submit a dispute:
1) Click the “Report Violation” link in the appropriate job or job bid
2) Enter your username and email address
3) Give a detailed explanation of the dispute or the violation you want to report
4) Click the “Submit” button.
You can also contact our Customer Support Team directly to report a dispute or violation of Terms of Service.
We’ll send you an email confirming that we have received your dispute report and will provide you with a solution in a timely manner.Topic URL:
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Once you submit a dispute, we’ll send you an email confirming that we have received your dispute report and will provide you with a solution in a timely manner. Each dispute has its own unique situation, so the time it will take to resolve each one will vary; we cannot estimate the time it will take to reach and resolve your dispute. However, we promise that we will resolve your dispute as quickly and efficiently as possible.
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Once we devise a solution to the dispute you submitted we’ll send you an email notification. You will then have up to 7 days to accept or reject the dispute solution. If you choose to reject our solution both parties can look for a third party to give you arbitration.
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Dispute solution service is free for both Employers and Providers.
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