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Post a Contract Job
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Getting Started
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Witmart.com is an internet marketplace for people around the globe to buy and sell non-physical products and intellectual services. Employers individuals or businesses in need of skilled help for short or long-term jobs can post their jobs to the site and invite Providers to submit bids or enter contests for the completion of the work.
For the Employers Witmart provides a global online base for immediate access to millions of independent Service Providers with specific skills.
For the Providers Witmart offers a constant source of part-time and full-time work opportunities through the internet. Together with our Chinese web-site we have more than 5 million registered users making us the largest internet “Crowd Sourcing” business in the world.
Visit About Us to learn more about Witmart.com.Topic URL:
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To register please follow the steps below:
1) Fill out a short registration including a valid email address password username country or region. Click here to register now. Please note the username cannot be "Witmart""ZBJ""zhubajie""witmart""admin""administrator""root""user""test""ZhuBaJie".
2) Verify your email address. When you finish the registration a verification email will be sent to your registered email address. Please follow the instructions to verify and activate your account. Note: If you did not receive a verification email in your Inbox please don't forget to check your Spam box. We highly suggest allowing Witmart in your spam filters to ensure that you will not miss any important notifications.Topic URL:
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Don’t worry! You can follow these steps to receive a new password.
1) Click “I forgot my password” on the Sign in page
2) Enter the email address you registered with your account
3) Click the “Submit” button.
We will then send an email to your email address. Once you receive the email, you can click the enclosed link to reset your password.Topic URL:
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If you haven’t received the "Reset Password" email from Witmart:
1) Wait one hour for the "Reset Password" email to arrive
2) Check your spam filters
3) If the email has not arrived within one hour try clicking “I forgot my password” again
4) If you still do not receive the email please Contact Us.Topic URL:
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Witmart is FREE to register.
Employers:
Job Listing Fee Contract Job: $5.00
Contest Job: Free
Sealed Bid $2.00 Non-public $2.00 Highlight Job $15.00 Open Bid $20.00 Extend Award Duration Contest: $5.00 per day Note: For a contest employers can extend bidding duration (14 days per time) by increasing the contest rewards. The increased rewards should be at least 10% of current job rewards.
VIP Employer:
VIP Employer
Membership Fee(per month)
$199.99
Account Manager
YES
VIP User Profile
YES
Promotional Program
YES
Providers:
Basic Gold 
Membership Fee(per month) Free $19.99 Service Fee(per job) 20% of the reward 15% of the reward Purchase Bid Quota $5.00 per 10 quotas $3.00 per 10 quotas Topic URL:
User Account
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You can add your user information through My Witmart.
1) Sign in to your Witmart account
2) Click “My Witmart” on the top right corner
3) Click the third tab, “Settings"
4) Enter your information under “User Info” and click “Submit” to save
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Yes, it is. You can use the same account to post jobs and place bids. In your My Witmart page, there are 2 tabs: Employer and Provider. Your activities as an Employer or as a Provider will be recorded in the appropriate tabs.
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Go to "Settings" in MyWitmart and click on "Change Password" in the left sidebar to change your password.
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To add your PayPal account:
1) Sign in to your Witmart account
2) Click "My Witmart on the top right corner
3) Click the third tab, "Settings"
4) Click "PayPal Account" in the left sidebar
5) Enter the email address for your PayPal account
6) Click "OK" to submitTopic URL:
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Only if you want to. We recommend that you upload your company logo or personal picture to make your profile more recognizable or unique, but the choice is up to you. Should you decide to upload a portrait, our photo upload tool will automatically resize your picture to the correct size.
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Sign in to your account and you will see your account balance on the top right. Alternatively, go to MyWitmart and click "Account" in the navigation bar. You will see "Balance" in orange text. In the "Account" tab you can also check your transaction details, pending transactions, withdrawal list, etc.
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Membership Information
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Witmart membership allows registered users to post and place bid on jobs and access Witmart's services. Witmart seperately offers two types of membership for Employer and Provider.
For Employers we have Basic and VIP employers. VIP employers have all the rights basic employers have. In addition VIP employers have to pay a membership fee($199.99 per month) and have privileges like account manager VIP user profile and promotional program.
For Providers we have Basic and Gold providers. Gold providers have all the rights basic providers have. In addition Gold providers can pay a lower service fee and other privileges like having more bid quota per month and the bid quota purchasing fee is lower than basic providers.
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Basic membership is free for every provider who registered on Witmart.com. A basic member can place bids on the public jobs. But the commission is higher than a gold member and the privileges are limited. Gold membership is ideal for individual providers,groups,firms,IT shops,design studios,etc.
The detail differences between Basic and Gold as follows:
Basic Gold Membership Fee(per month) Free $19.99 Service Fee(per job) 20% of the reward 15% of the reward Purchase Bid Quota $5.00 per 10 quotas $3.00 per 10 quotas Topic URL:
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You can upgrade your Provider profile to Gold Membership at any time. You can choose between monthly quarterly or yearly payment plans. Follow these steps to upgrade to or renew your Gold Membership status:
1) Sign in to your account
2) Click the "Provider" tab on the navigation bar
3) Click "Membership Upgrade" in the left sidebar
4) Select Gold Membership duration from the dropdown list
5) Click the "OK" button to submit.
Note: If you want to automatically renew your Gold Membership you can follow the steps above and click the checkbox for "Automatic renewal at expiration."Topic URL:
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If your Provider Gold Membership expires your account will revert to Basic Membership. Providers will still be able to see and review your bids and profiles but you will not have access to Gold Membership advantages and privileges until you renew the gold membership fee.
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No, the fee for Gold Membership is non-refundable.
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Witmarteer is the newly launched affiliate program of Witmart.com. After you sign up as an affiliate you will gain access to your own referral links that you can use in Emails, Instant Messaging services or websites. When someone, through your personal referral link, registers and posts a job on Witmart.com, you will get a commission.
Please send email to service@witmart to apply for Witmarteer and get to konw more detail of the rules.Topic URL:
Provider: Placing Bids
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When you find a job you’d like to bid on, simply sign in to your account, then click on the “Place Bid” button in the right column of the job details page.
If it is a contract job, you should enter your bid amount, the ETA for delivery, any necessary details, and attach any necessary files. Then click the “OK” button.
If it is a contest job, you should enter your bid description and attach any necessary files. Then click the “OK” button.
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A good bid should be:
Realistic–An appropriately priced bid will be more credible than a bid with the lowest price.
Detailed–A bid with detailed information, including your work methods and timeline, will give the Employer confidence in choosing you to complete their job.
Customized–A bid customized to the job requirements is more likely to be accepted than a general or template-style bid.Topic URL:
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Placing a bid is free for all Providers, regardless of Membership level. Basic Members have a quota of 30 bids per month; Gold Members have a quota of 90 bids per month. If your monthly bid quota is used up, you may purchase extra bids for a small fee.
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Yes, you can. Witmart provides two(2) options for you to communicate with an Employer:
1) Clarification Board: You can ask questions relating to job details in the Clarification Board. Please note that the Clarification Board is visible to other Providers.
2) Message Board: In the bid list, there is a "Message" button. Employers may click the "Message" button to bring up a chat window, allowing them to communicate with Providers more directly.
Note: You are not allowed to include your contact information when using these tools, as per the User Agreement.
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Yes, you can. If you use up all of your monthly bid quota before the month's end, you may purchase additional bid quota bundles (10 bids per bundle) for a small fee. The price of the bundle depends on your Membership level:
Basic: $5.00 per bundle.
Gold: $3.00 per bundle.Topic URL:
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Currently, Witmart provides three (3) options for upgraded features when Providers place their bids, which will use additional bids from your bid quota:
• Only Employer Can See Bid: Bid contents can only be viewed by the Employer. Costs 2 bid quota.
• Highlighted Bid: Your bid will be hightlighted and more attactive than other bids. Costs 1 bid quota.
• Bid displayed on top: Your bid will be shown on top of the bidding list. Costs 2 bid quota.Topic URL:
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No, all fees paid to purchase upgraded features are non-refundable.
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If you are unable to place a bid on a job, you may need to confirm the following:
Bids Remaining - If you do not have sufficient bids remaining in your bid quota, you cannot place bids for jobs.
Job Status: If the job has already been awarded to a Provider, you cannot place a bid for it.
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It depends on the job type. You can place more than one bid on the same contest job. However, you can only place on bid on a contract job.
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You can edit your bid details as long as your bid has not been accepted by the Employer.
For a contract job, you can click "Edit Bid" to modify the bid amount, delivery date, and description. You can also click "Upgrade Bid" to choose upgraded features for your bid.
For a contest job, the bid description and file cannot be modified; however, you can still click "Upgrade Bid" to choose upgraded features for your bid.Topic URL:
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Once you have purchased an upgraded feature, you cannot cancel it. The fee paid for upgraded features is non-refundable.
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Contract Job - Provider: Getting Hired
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Once you create your account on Witmart, you can start bidding once you have set up your profile. We recommend that you spend some time on your profile to make it appealing to Employers. When placing a bid on a contract job, try your best to customize your bid for the job and offer an appropriate price. Starting with smaller jobs and doing well will help you build up a good feedback rating, which in turn will make your bids more attractive to Employers when you bid on larger, more complex jobs.
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If you are hired,1) You will receive a message, by email and in your account notifications, that you have been awarded the job.2) You can check the "Work" tab in MyWitmart; the job will be displayed in the "Awarded" job list.
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If another Provider has been awarded,1) The job status will be changed to “Awarded.”2) The awarded Provider’s bid will be highlighted on the bidding list with a conspicuous icon.
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You will need to access the Workplace to accept or reject a contract job. On the page of the job you were hired for click on the "Workplace" button to view the Workplace. In the Workplace you will see two buttons: "Accept" and "Reject." Click the button that corresponds with your decision.
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Yes, Employers can award a contract job to multiple Providers. Employers who have large and/or heavy-workload jobs may need multiple Providers to work together.
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Contract Job - Provider: Managing Jobs
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By default, the Employer is responsible for writing the contract and milestone(s); however, should the Employer assign the process to you, you will have to draft the contract and milestone(s). We have provided a sample contract for you to use as a reference.
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Once you have been hired by the Employer you can start work and manage the job in the Workplace. The Workplace enables you to work effectively and communicate with the Employer in real time. In the Workplace you can create the contract set milestones share files automatically store important communications visibly update your work progress and request that the Employer release payment to you upon completion of the job.
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No once the Contract has been accepted by both parties you cannot modify the original contract. You can add additional (supplementary) content however.1) Click the "Contract" tab in the Workplace2) Click "Supplementary Contract" to add content to the contractNote: The supplementary contract will take effect only if the other party accepts it.
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You can use the Private Message Board in the Workplace to directly communicate with your Employer. Frequent communication with the Employer during the work process will help you to deliver faster better results.
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Once the Employer has prepaid funds according to the contract you can upload and download files in the Workplace:1) Go to “Files” in the Workplace2) Click the “Attach a File” button to upload files3) Or click the file name to download a fileNote: Each job has a maximum of 500MB of storage for all attachments. The files uploaded to the workplace will be kept for 60 days after the job has been completed. If you need to store files for a longer period of time you will need to find another data storage solution.
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You can update work progress once the Employer has prepaid the rewards for at least one milestone of the job. To update work progress:1) Go to the "Milestone" table in the Workplace2) Click the "Update" li
nk under the "Action" column to bring up the Journal 3) Update your progress and write any reports in the pop-up window4) Click "Submit."Topic URL:
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Once you have completed the job or milestone according to the contract and have updated the work progress to 100% you can then send a payment release request to the Employer.To send a payment release request click the “Request” li
nk found under the "Action" column of the Milestone section in the Workplace. Topic URL:
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It depends on which step your job is in and who created the milestone.The creator of a milestone can cancel it if it has not been prepaid.After a milestone has been prepaid it cannot be cancelled by anyone.
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Contest Job - Provider: Getting Hired
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Once you create your account on Witmart, you can start bidding once you have set up your profile. We recommend that you spend some time on your profile to make it appealing to Employers. Starting with smaller jobs and doing well will help you build up a good feedback rating, which in turn will make your bids more attractive to Employers when you bid on larger, more complex jobs.
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If you won a contest:1) A notification will be sent to your email address and MyWitmart.2) Your bid will be highlighted with a Gold Medal icon on the contest details page.
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If another Provider won the contest,1) The job status will change to "Awarded."2) The awarded Provider’s bid will be highlighted with a Gold Medal icon on the contest details page.
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No, you cannot cancel a contest bid. If there are special circumstances that require you to cancel your bid, please contact our Customer Service Team.
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1. Witmart will pay a set amount (e.g. $ xx or the amount specified in the job description) for every qualified user invited by the Provider.
2. Payment to Providers will be made by the rank of the Most Popular Vote until the allotted budget has been completely awarded.
3. Qualified users must have voted for the Provider’s bid and be a new registered user with a verified email address.
4. Violations to the Invitation Policy include (but are not limited to) the following:
4.1. An unreasonable number of users from the same or similar IP address;
4.2. Users with junk email addresses, names and user names.
5. Violation of this policy will disqualify the Provider from participating in the Provider Invitation and Vote Functions.
6. Witmart reserves the right to make the sole decision on identifying violations of this policy.
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Contest Job - Provider: Managing Jobs
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If you won a contest job and were asked to submit a source file to the Employer:1) Sign in to your Witmart account2) Open the contest details page3) Click the green "Transfer Source File" button on the right-hand side4) Click "Attach a file" to upload the source file5) Click "OK" to submit.Note: The maximum file size is 500 MB.
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If an Employer does not accept your source file, you will need to communicate with them and revise your source file according to their requirements. When the Employer approves your source file, you will receive the reward for the job. Should you need to contact your Employer, Witmart provides private messaging through the "Messages" tab in MyWitmart.
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Witmart prohibits plagiarism in any form. We always encourage original work. Should you discover a Provider or Employer on Witmart plagiarizing your work, click "Report Violation" in the bid list and submit a report. We will investigate the situation and find a solution.
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After you are awarded, the Employer will release the reward to you. If the Employer asked for a source file, the reward will be released when they receive and approve the source file. If the Employer does not need the source file, the reward will be released in three (3) days. Should the Employer fail to release the reward to you within seven (7) days, the reward will be automatically released to you.
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After you upload the source file, there will be 7 days left to Employer to check the source file meet his/her requirements or not. After 7 days, if the Employer still do not release the reward to you, the reward will be automatically released to you. So you do not need to worry about it. But we suggest you can communicate with your Employer forwardly during these days.
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Generally, most Providers will make small revisions for free if the Employer has given some reasonable requirements. But you are not obligated to make revisions after being awarded. You are free to do as you choose.
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Making Payments & Getting Paid
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We cannot guarantee payments made outside of Witmart. We strongly suggest you prepay rewards through Witmart to avoid possible risks associated with transfer of funds made outside of the website.
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Witmart currently accepts the following payment methods:• Paypal• Credit Card• Funds transfer from your Witmart account balanceYou will receive an email notification whenever you make a payment on Witmart.
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We currently accept transactions through Visa, MasterCard, American Express, and Discover.
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If you are using your account balance to checkout, please make sure you have enough funds in your account balance. If you are using your credit card to checkout, please make sure you enter the correct credit card information, or that your credit card has not expired. If problems persist, please contact your credit card company.
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Paying through the prepay system protects your payment and guarantees risk-free transactions. Once a job is awarded the Employer or Provider can create a contract and milestones after which the Employer can prepay the award. When the Provider completes the job and the Employer confirms and accepts the results the reward is released to the Provider.
There are many advantages for prepaying to Witmart:
* No prepaid service fee: Witmart provides you with free prepay services.
* Satisfaction Guarantee: release funds only when you are satisifed with the Provider's job.Topic URL:
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For contract jobs you need to prepay the reward according to the contract and milestones you agreed on with your Provider. You can finish the prepay process in the Workplace.
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For contest jobs you need to prepay the reward when you post the contest. Only after a contest reward has been prepaid can Providers place bids on your contest.
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If the Employer and Provider have mutually agreed on a set of milestones the Employer can prepay rewards in the Workplace according to the milestone(s). There are two types of milestone payments: prepay and full prepay.
To prepay a milestone payment:
1) Go to the "Milestone" section in the Workplace
2) Click the “Prepay” link under “Action”
3) Select a payment method
4) Refresh the page and the “$" icon will have changed from grey to green. This means that you have successfully made a milestone prepay payment.Topic URL:
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If you are not satisfied with the results of a job you can negotiate with the Provider to modify or improve the results. If your Provider agrees to not be paid you do not need to make payment. If not you can submit a dispute to Witmart.
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You can check your account balance and keep track of where your funds are going in the My Witmart page.
To check your account balance:
1) Sign in to your Witmart account
2) Click the “Account” tab in My Witmart
3) Click the “Transaction Details” link on the left sidebar to view your transaction detailsTopic URL:
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Yes, you can. We provide receipt services in your account. You just need to sign in to your account and click on the “Account” tab. You will see a "Receipt" link next to each of the expenses listed in your Transaction Details. Click on the "Receipt" link next to the desired expense and you will see the receipt for that expense. You can save these receipts as PDF files to print.
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For contract jobs, if the Provider sends the Employer a payment release request, but the Employer does not give a response (pay or reject) within 7 days, the payment will be automatically released to the Provider
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Before you can withdraw any money from your account you need to have registered your PayPal or U.S. Bank account with Witmart. You can register your PayPal account or your U.S. Bank account in your account.
The withdrawal steps are as follows:
1) Sign in to your Witmart account
2) Click the “Account” tab
3) Click the “Request for Withdrawal” link on the left sidebar
4) Enter withdrawal amount
5) Click the "Submit" button
6) Enter your sign in password to confirm the withdrawal.
Note: Withdrawal amount should be more than $50 and less than your current account balance. You can currently withdraw money to either your PayPal or U.S. Bank account.
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The minimum amount is set at $50 because PayPal charges a service fee for each money withdrawal. If the withdrawal amount is too low the cost will be too high for Providers.
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We usually process withdrawal requests on each Friday. Money will be transferred to your account on the same day that a withdrawal request is processed. If you chose to withdraw money to your PayPal account the request may take 3 to 5 days for PayPal to process.
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Please view the following article addressing the credit card rejection error (pulled from a reliable source on the Internet. See citation below for full article):
The issue is little tricky because the rejection may happen with credit card which previously accepted and worked properly then suddenly stopped working or worse payment will not be accepted even if user changes or switches to any other credit cards.
There are many possible causes that can result in such credit card rejected error and PayPal doesn’t give specific explanation on how to resolve the problem and make the payment goes through processing again with the same or different credit card. Here’s some explanations and possible resolutions that suggested by users on Internet.
Credit Card Is li
nked or Associated with a PayPal Account Many believes the credit card is not accepted by PayPal when using it not signing into PayPal account is that the credit card is already been used in a PayPal account. If you’re using a credit card that’s li
nked or assigned to a PayPal account try login to PayPal during payment process. You can change the source of fund to make the payment after logged in to use credit card instead of PayPal balance. Credit Card Is Previously Used in PayPal Account or Assigned in Closed PayPal Account
PayPal remembers a credit card details even when it’s already been removed from the account. The information also been remembered even if PayPal account which li
nked to the credit card is closed and deleted. In this case try another credit card or assigned the credit card to a PayPal account and pay with account logged in. PayPal Limit on Non-Member Credit Card Usage
According to PayPal source there is a limit ba
sed on the number of times the amount of the transactions the type of merchandise being sold that a credit card can be used within the system without having to verify ownership by opening an account. The restriction is for security and fraud protection reasons. There is no workaround to this limitation but you should be able to use another credit card. If there is problem try using another email address. Else register an PayPal account. Credit Card or Email Address Raises Flag in the Transaction
Closely li
nk to reasons above where some part of the transaction raises flag on the server that stop the payment. Two possible flags are on credit card or email address. Try changing either credit card or e-mail address or both when attempting to pay again. Cookies Problem
Try using another web browser and/or delete cookies and attempt to pay with PayPal gateway using credit card again.
Credit Card Is Not Confirmed in Account
Contrary to some of the reasons above if the credit card has been li
nked to an account but not yet confirmed try to complete all credit card information such as Card Verification Number or Security Code and confirm the card by entering the PayPal code shown on the credit card statement on special refundable charge by PayPal. In all case the problem won’t arise if you add the credit card to PayPal account and use it as funding source to pay the transaction through PayPal account.
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Witmart.com has a new function! The “Leave a Tip” function allows Employers to reward your efforts on contest jobs whether you win or not. The tip amount is determined by the Employer with a minimum amount of $0.50. Employers may leave tips for Providers as an appreciation of his/her efforts (like a traditional tip).
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1099 & W9 Form
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The Form 1099 is promulgated by the IRS and is used in the United States income tax system to prepare and file an information return to report various types of income other than wages and salaries. According to IRS guidelines, U.S. persons who have earned more than $600 during a calendar year must submit Form 1099 to IRS at the end of the tax year. You must file a W-9 form to issue a Form 1099.
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The W-9 form is required by the Internal Revenue Service (IRS). You can use Form W-9 only if you are a U.S person (including a resident alien).
Witmart offers Form W-9 service for U.S. users who want Witmart to file corresponding tax forms on their behalf. When requested, Witmart will collect the name, address, Taxpayer Identification Number (TIN) and signature of U.S. users. The information on the W-9 and the payment made are usually reported on a Form 1099.Topic URL:
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If you are a employer in the United States and you hire a provider who is also a “U.S. Person” as defined by the Internal Revenue Service (IRS), you can use 1099 service on Witmart. When you post a job and require Form 1099, the providers who are U.S. users have to fill out a 1099 first, so that they can place bids. Meanwhile, Witmart will file the applicable 1099 on behalf of you to the IRS and to the providers at the end of the tax year. A summary report will be provided for the employer as well.
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You need to submit the W9 form if all of the following apply to you:
* For U.S. Federal Tax purposes, you are a U.S. citizen or U.S. resident alien
* A partnership, corporation, company, or association created or organized in the United States or under the laws of the United States.
* You are a U.S. provider and want to place a bid on a job which the employer requested the use of Witmart 1099 service.
* You have not submitted a W9 form to Witmart previously.Topic URL:
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A Taxpayer Identification Number or TIN is an identifying number used for tax purposes in the United States. It is also known as a Tax Identification Number or Federal Taxpayer Identification Number. It may be assigned by the Social Security Administration or by the IRS.
A TIN may be:
* a Social Security Number (SSN)
* an Individual Taxpayer Identification Number (ITIN)
* an Employer Identification Number (EIN), also known as a FEIN (Federal Employer Identification Number)
* an Adoption Taxpayer Identification Number, used as a temporary number for a child for whom the adopting parents cannot obtain an SSN
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To fill out or check your 1099 information:
1) Sign in to your Witmart account
2) Click on the “Employer” tab
3) Click on the “1099 information” link under "Employer Information" in the left sidebar
4) Fill out the related information and click the "Save" button.
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Leaving Feedback
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If you are an Employer, the feedback you leave for Providers can help other Employers choose Providers. They will use your feedback as a reference for whether to hire a Provider or not. Other Employers' feedback for Providers will help you narrow the field of suitable candidates for your own job, as well. If you are a Provider, the feedback you leave for Employers can help other Providers find appropriate jobs. They will use your feedback to help them make decisions for whether or not to place bids on a certain Employer’s job. Other Provider' feedback for Employers will help you to narrow down the list of available jobs, as well.
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You have 7 days to leave feedback for an Employer or Provider starting from the date that the prepaid reward was released.
To leave feedback:
1) Select “Leave Feedback” button in the Workplace
2) Select the appropriate ratings and enter any comments for the other party.
3) Click the "Submit" button.
Note: You have one chance to change or delete a neutral or negative credit rating that you give to another party (within 30 days after leaving feedback).Topic URL:
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You can leave feedback after a job has been completed and payment has been released to the Provider. You have 7 days to leave feedback after all payments have been released.
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Feedback includes:
1) Credibility Rating - there are 3 levels of evaluation that you can select: Excellent, Average, Poor.
2) Performance Ratings - there are 2 evaluation categories for Employers (Pay Timeliness and Trustworthiness) and 3 evaluation categories for Providers (Work Efficiency, Service Attitude, and Work Quality). Each performance category is rated out of 5 stars.
These ratings will affect the other party's feedback ratings, so please evaluate as carefully and accurately as possible.Topic URL:
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Feedback is automatically given to the other party after the feedback period (7 days after payment was released) has ended.
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There are 2 possible reasons why you can’t find “Leave Feedback” button:
1) Prepaid rewards have not been fully released
2) For a contract job some milestone payments have not been completed or released.Topic URL:
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Employer credit rating is comprehensive data recorded of an Employer’s transactions on Witmart. It is data that helps Providers make decisions of whether or not to work for a particular Employer. Employer credit ratings are calculated based on the Providers' feedback and expenses.
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Provider credit rating is the comprehensive feedback that a Provider has received in terms of amount of reward money earned and ratings given by Employers.
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There are 8 levels of credit rating scores. Credit scores are affected by both job rewards and the other party’s feedback.
For Employer:Level
Score
Level 0
0
Level 1
1-300
Level 2
301-999
Level 3
1000-4999
Level 4
5000-19999
Level 5
20000-59999
Level 6
60000-299999
Level 7
300000-999999
Level 8
1000000-∞
For Provider:Level
Score
Level 0
0
Level 1
1-49
Level 2
50-999
Level 3
1000-4999
Level 4
5000-19999
Level 5
20000-59999
Level 6
60000-149999
Level 7
150000-299999
Level 8
300000-599999
Excellent Credit Score = Job Rewards * 1*6.5
Average Credit Score = Job Rewards * 0.5*6.5
Poor Credit Score =0
For example if an Employer posts a job with a $100 reward and his Provider gives him an average feedback rating the credit score he will receive is 100*0.5*6.5 = 325 points.Topic URL:
Disputes
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To submit a dispute:
1) Click the “Report Violation” link in the appropriate job or job bid
2) Enter your username and email address
3) Give a detailed explanation of the dispute or the violation you want to report
4) Click the “Submit” button.
You can also contact our Customer Support Team directly to report a dispute or violation of Terms of Service.
We’ll send you an email confirming that we have received your dispute report and will provide you with a solution in a timely manner.Topic URL:
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Once you submit a dispute, we’ll send you an email confirming that we have received your dispute report and will provide you with a solution in a timely manner. Each dispute has its own unique situation, so the time it will take to resolve each one will vary; we cannot estimate the time it will take to reach and resolve your dispute. However, we promise that we will resolve your dispute as quickly and efficiently as possible.
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Once we devise a solution to the dispute you submitted we’ll send you an email notification. You will then have up to 7 days to accept or reject the dispute solution. If you choose to reject our solution both parties can look for a third party to give you arbitration.
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Dispute solution service is free for both Employers and Providers.
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Online Support or call 1-877-948-6278